So I have a few interesting ideas about the quests in Aion. Firstly, I'm overjoyed to see that NCsoft has fleshed out this title with a decent number of real quests. Lineage quests....well, they weren't really quests. They were more like "since you are going to go hunting for 10 hours to earn a miniscule bit of experience, why not collect me five hundred tokens while you're at it. Did I mention that only one person in your party can get a token off each mob? Oh, and don't expect a 100% drop rate." So far, these are more WoW type quests - "help, I can't find my xxx", "help, I can't defend my farm please kill x number of xxxxxx" etc. There are also "story progression" quest arcs. The thought of these gives me shivers, but they don't seem even remotely close to the class quests in Lineage.
Class change, subclass, noblesse, and other "mandatory" quest lines in Lineage II were, in a word, arduous. Part of me misses that, the concept of working so hard for something, because that so greatly magnifies the elation you feel upon completion. In fact, for some reason I am recalling my very first level 20 class change quest, and the line up in the hallway as all the players who needed to complete a certain step waited for the one quest monster to respawn. We all sat there, waiting in queue, behind a little line of adena (money) on the ground. As each player succeeded, there was a miniature celebration, and then we all moved along to the next phase. If we'd only known what was in store for us at 35, 37 and 39 for those quest lines!
The level 10 "getting your wings" questlines seems pretty simple and straightforward, which is probably an indicator of the game's decreased difficulty (a mixed blessing). I like that they distinguish between these two types of quest so clearly - I think it paves the way for a very rich quest system, which is further enhanced by actual cutscenes even for early, low level quests. WoW drops the player in the world with a small video, and then ushers you through 80 levels of rinse and repeat quests for rewards, with a bit of storytelling mixed in - the long quest lines are more explicative than interractive, done for rewards rather than exploring the world. It's not until WoTLK that you actually begin to feel a part of the "grand history" told in the Warcraft cannon.
Not only are there "cut scenes" in which your character (not your faction, but your actual individual self) is "placed" into the global conflict and explained, but it appears as though the developers might be setting the game up for actual choices. From the progression of the quest dialogues, it's possible that players might be able to chose from multiple responses while progressing through a questline. I wish I had proper screenshots to demonstrate, but the window in which the NPC converses with your character doesn't contain a "next" or "complete quest" button. Instead, you click on a "link" of text that is a response. It triggers reactions - more dialogue, emotes, cutscenes. Even if there is but one option for the quest to progress forward, the player still "incites" the event that follows.
This leads me to the previously advertised interesting topic: agency and decision making in games. This system feels as though it posesses the room to grow into a decision tree system, where players may actually make choices at certain points along a quest line. Don't like an NPC's request? Instead of not taking the quest, deny him. Does this change your reputation? Do other quests become available to you for refusing him? There was a bit of discussion raised when WoTLK had quests that involved torture (yet stealing babies for other quests is ok. in fact it's so ok that it's a daily!) - what if they offered you the choice to take a moral stand against it rather than use it to get information? Lineage II had one step in that direction with class change quests, allowing players to turn their "generally skilled" character into one of several types of "specifically skilled" classes, with no ability to change. Instead of popping into the world "fully formed" and following one possible path, you had options - paths that diverged and never reconnected, and affected every second of gameplay. Your decision made all the difference.
Speaking strictly as an enthusiast and not as a scholar, role playing games always follow a set course. The character and plot develop, typically following a traditional narrative framework that builds towards a final conflict of some sort, usually with an epilogue, There are occasionally small choices made by the player in an RPG that may have small impacts on the story (I think of the Final Fantasy VII example, where how you respond to the female characters throughout the game leads directly to which goes on a date with the protagonist, and also to the player's ability to "skip" encountering optional characters that are available to join the party). These nearly always fall under the category of "sidequests" and do not actively influence the game's progression and are completed out of a desire for "complete" or "perfect" games.
MMOs break from this lack of agency by allowing players to craft their own social experience of the game. While the "global plot" is contrived by the game developers, players drive the daily in-game experience. In World of Warcraft, for example, the quests progress from A to B to C along a linear path, as do the raid instances - kill boss A to access boss B, kill boss B to access boss C. There is often some wiggle room, but chosing to complete one wing of a dungeon before another, or which quest to complete first when one does not hinge on the other has no impact on the content of the game, merely its experienced order. The few and far between instances of actual choices impacting gameplay in WoW tend to come in the form of faction allignment - in the Burning Crusade players chose to ally with either the Scryer or Aldor faction and thus became hated by the other. But these factions were essentially "equivalents" so the choice was just window dressing. The same can be said for the choice between Frenzyheart and Oracle factions in Wrath of the Lich King - there is no real difference between them except that each faction offers different vanity items. And as with the Scryer and Aldor factions, a player is free to switch at any time (though the process of "leveing up" the reputation is time consuming) so it does not constitute a serious "life" decision that cannot be altered. In Lineage II players could chose which to fight for the forces of Dawn or Dusk every time the new cycle came up (it was bi-weekly or so, one week to compete, one week to benefit from victory).
In tabletop RPGs, which I admit to never playing, the direction of the game is at the mercy of the dungeon master, but the individual actions and decisions are up to each player. That type of responsibility requires players to be creative (as it's open ended) and engaged with the game and its content. RPGs and MMORPGs lack this quality - they are so caught up in mechanics and repetition that players have virtually no capacity to influence the story of the game, they are simply along for the ride. Lineage II managed to avoid this by turning the PvE (player vs enemy -- monster slaying) into a boring, repetetive device that was simply a tool for the actual content of the game -- the PvP (player vs player) combat and server politics. There was no "end game" content for Lineage. You didn't progress through one dungeon after the next as you do in WoW, replacing your tier 5 with tier 6, your tier 6 with tier 7 - linear, predictable progression. Instead, there were places to level, resources to collect, wealth to amass, and a world to dominate. The conflict between players was perpetual, and drove everything forward like a real world in miniature. The alliances and wars drove the economy and politics forward in an endless and unpredictable cycle. I hope that this possibly open quest system (fingers crossed!) might instill some of the same chaos and unpredictablilty to Aion that made Lineage so exciting to play. But there's a reason games shy away from that type of model -- it's definitely somewhere between difficult to impossible to pull off, so we'll see if Aion tries to make that leap into the abyss.
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